We take your privacy seriously.
You might be wondering how we handle your personal information when you shop with us.
We’re here to break it down in a way that makes sense.
Your privacy matters, and we’re committed to protecting it.
Information We Collect
When you visit our site or make a purchase, we collect various types of information:
- Personal Information: This includes your name, email address, shipping address, and payment details.
- Usage Data: We gather information about how you use our website.
- Cookies: We use cookies to enhance your shopping experience.
We only collect what we need to provide you with the best service possible.
How We Use Your Information
We use your information for several key purposes:
- Order Processing: To fulfil your orders and manage your account.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing Communications: To send you updates and promotions (only if you opt-in).
- Website Improvement: To analyse usage data and enhance our site’s performance.
Your information helps us serve you better!
Data Security
We understand that security is a top concern for our customers.
Here’s how we protect your data:
- Encryption: We use SSL encryption to secure your personal information during transmission.
- Access Controls: Only authorised personnel have access to your data.
- Regular Audits: We conduct regular audits to ensure our security measures are effective.
We’re committed to keeping your information safe!
Sharing Your Information
We respect your privacy and won’t sell or rent your personal information to third parties.
However, we may share your data in the following situations:
- Service Providers: We work with trusted third-party vendors who help us operate our website and process payments.
- Legal Compliance: If required by law or in response to legal requests.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that process.
Rest assured, we only share what’s necessary and with trusted partners.
Your Rights
You have rights regarding your personal information:
- Access: You can request access to the data we hold about you.
- Correction: If you believe any information is incorrect, let us know, and we’ll fix it.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You can opt-out of marketing communications at any time.
Your control over your data is important to us!
Cookies Policy
Cookies help us improve your experience on our site.
Here’s what you need to know:
- What Are Cookies?: Small files stored on your device that help us remember your preferences.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly.
- Analytical Cookies: Help us understand how visitors interact with our site.
- Advertising Cookies: Used for targeted advertising (only if you opt-in).
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites.
We’re not responsible for their privacy practices.
We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we’ll notify you via email or through a notice on our website.
It’s important to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, don’t hesitate to reach out!
You can contact us at sales@emotivedrugstore.com.
Our team is here to help!